Mediation is an Alternative Resolution System for
Conflicts to the judicial route, by which it is intended that
the parties reach, by themselves and with the help of the Mediator,
an agreement that solves the conflict between them.
With mediation, the parties regain their leading role and the ability to make decisions based on consensus, taking into account their real interests and needs.
The direct intervention of the parties in the mediation means that satisfactory solutions to conflicts of interest between natural and legal persons can be reached.
Mediation favors that the relations between the parties are less deteriorated - since the solution to the conflict is reached by common agreement in a dialogue and consensual manner.
Thus, the agreements reached are more durable and respected by the parties and there is an evident saving of time and expenses and costs of a judicial procedure.
The fundamental characteristics of mediation are voluntariness - it is up to the parties to submit to mediation and continue with it - the confidentiality and impartiality and neutrality of the mediator, which in no case imposes anything on them but helps overcome their discrepancies and make consensual decisions through dialogue.
Given their characteristics, conflicts of very diverse nature are susceptible to measurement, from a commercial or corporate conflict, to disagreements between owners by the boundaries of their properties.
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